Safer Chimneys holds personal data in the processing of its Chimney Sweeping business carried on at 2 Penk Ridge, Havant, Hants PO9 3LU.

You need to know that when we ask you for personal data, to enable our services to be delivered, why it is processed and who it is shared with. This privacy policy sets out how Safer Chimneys uses and protects any information that you give us when you use our services.

Personal data is held lawfully in compliance with GDPR, with the express consent of customers and is not shared elsewhere.

Consent once given can be withdrawn at any time, in writing to Safer Chimneys at the above address.

Data is reviewed annually for accuracy and consent is reviewed at every sweep visit and if no contact is received from a customer after 3 yearly reminders, data is deleted.

Personal Data we collect:

– name and address

– contact information including email address

The data originates from customers who request Safer Chimneys via the Contact form on the web site, by telephone, email or social media, to visit them in the course of Chimney Sweeping or other chimney related services.

What we do with the information we gather:

The necessity for data to be held is to enable a chimney sweep or other chimney service booking to take place, for annual customer reminders (or more frequently if required) so as to comply with the safety recommendations laid down by the Fire Service, National Association of Chimney Sweeps, Sweep Safe and HETAS for at least annual chimney sweeping.  This reduces risk of domestic and commercial chimney fire and carbon monoxide poisoning and compliance with buildings insurance requirements.

In respect of each customer, at the time of booking a chimney sweep, a record is made on an electronic diary and our accounting software. This record is updated at the conclusion of the chimney sweep visit.

It is separate from other terms and conditions.

We may change this policy from time to time by updating this page. This policy is effective from May 2018.